User:Avimour:Sandbox-HOP: Difference between revisions

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  |superior = [[Captain]]
  |superior = [[Captain]]
  |duties = Altering access on [[ID|ID cards]], manage civil and service departments, being [[Ian]]'s bodyguard, running the station when the captain dies
  |duties = Altering access on [[ID|ID cards]], manage civil and service departments, being [[Ian]]'s bodyguard, running the station when the captain dies
  |guides = [[Chain of Command]], [[Guide_to_paperwork|Guide to Paperwork]]
  |guides = [[Chain of Command]], [[Guide_to_paperwork|Guide to Paperwork]], [[Paperwork|Paperwork Templates]]
  |requirements =  Stay at your desk for the first 10 minutes and don't wander off far.
  |requirements =  Get to your desk within a minute's notice and make sure the station is working efficiently.
  |alttitles=Crew Supervisor, Employment Officer, Executive Officer}}
  |alttitles=Crew Supervisor, Employment Officer, Executive Officer}}
{{Service Dept header}}
{{Service Dept header}}


You are the Head of Personnel. You are the one on the left. The one on the right is a dog. You are not a dog. Your main responsibility is to sit in your office and listen to people request access to X area or ask for Y job. Should the worst come to pass, as well, you will need to assume command of the station as acting Captain.
You are the Head of Personnel. You are the one on the left. The one on the right is a dog. You are not a dog (probably). Your main responsibility is to handle the personnel of the station, whether that be by assigning the [[Assistant|jobless]] with jobs, changing someone's job, or handing out weapons permits. Your end goal is to make sure the station is working efficiently.


==Papers Please ==
'''Bare minimum requirements:''' Don't give out all-access to everyone. Do background checks before giving someone a weapons permit. Don't abandon your post.
Being essentially the right-hand man to the [[Captain]] does have its perks. For starters, you spawn in your cozy little office. Its almost entirely constructed out of reinforced walls and comes with two layers of shutters to close people out of entering the HoP line (or from leaving it). The only people with access to your office are you and the [[Captain]].


Within your office, you have a plethora of goodies in your locker for the taking, including an Energy Gun, a armored coat, and a couple other things like a door remote for controlling Civilian Access doors, a stylish-looking Head of Personnel themed Cloak and spare uniforms.
== Head of Personnel Expectations ==
== Your Own Department ==
* Coordinate with the other Heads to see which department is lacking and where.
As a Head of Staff you have your own department to watch out for. You're charge of coordinating the civilian personnel and service staff on the station. Usually, you can let the station's various [[Bartender|Bartenders]] and Librarians run around and take care of themselves. They are under your direct command, but their jobs are usually simple and usually don't need your direct oversight. 
* Do background checks before giving someone access/a job/a weapons permit.
 
* Be moderate with the amount of access you give out.
== Weapons Permits ==
* Have a bare minimum knowledge of [[Corporate Regulations|Corporate Regulations]] in case there's no Consultant or Lawyer.
Weapons permits are about as straight forward as you could imagine; there's only a few requirements!
 
* The captain sets the price, and their availability, if the captain wants them to be a thousand, and not allowed for assistants, that's just how it'll be for that shift.
* Permits by default require a filled out [[Records Template|<big>security record</big>]], the captain can overrule this if they want on an individual basis.
* While not required, it's a good idea to inform the HoS, and the persons relevant department head (including yourself) when someone is issued a permit!
 
== Human Resources ==
You are the Head of Personnel. You get access to just about everything, including basic access to every department on the station. While you can also give yourself full access, this is a major breach of your powers and job. Your main responsibility is to manage the crew and make sure each department is fully staffed and working efficiently. Depending on how many crew members there are, that may mean some people pulling double shifts or having to do jobs they're not so good at doing.
 
=== A Full Department Is a Happy Department ===
When a department is lacking in crew members, you are expected to take the initiative to find qualified crew members to reassign or promote into the department. Work with the crew to find where they would be happiest and most productive.
 
=== A Happy Department Is a Productive Department ===
{{Commandreg}}
{{Commandreg}}
Now that a certain department is staffed, it also falls under your and Command Staff jurisdiction to make sure that each of the departments are running smoothly. Check up with all of the other department heads frequently to make sure that there aren't any inter-department problems or any major problems between crew members. You can also periodically check up on departments personally. Try to keep these inspections informal. Departments don't appreciate it when you are domineering or start demanding things from them.


The best way to proceed with a department inspection is to show up when they aren't in the middle of a stressful situation. Strike up a brief conversation with anyone at the desk, then do a quick walk around. If someone stops you, just ask them how the department is running and if you can do anything to help them out.
== Who Even Are You? ==
You are the Human Resources coordinator for the station. Everything that deals with the personnel, you should put your two cents in about. Did someone get demoted? Were there steps that could've been done to prevent the demotion (training, letter of injunctions, etc.)? You are here to listen to people's complaints and find a way to fix them. You're also here to sign papers and make sure every Head has their stamp on hand. Unless [[Clown|someone]] stole it.  


=== A Productive Department Is A Wealthy Department ===
One thing, while it's common for other sectors to have the Head of Personnel as the second in command to the Captain, that's not true in the Nova Sector. But, you still have a chance to take over ACO if the current captain is indisposed (not there), or dead. Be sure you know what all an ACO needs to do, in order to make sure the station stays safe and efficient.
As HoP you have access to the Account Uplink Terminal. Only you and the [[Captain]] start with access to this terminal. It lists the personal account of every crew member and the department accounts.


'''Each crew member’s individual account belongs to that crew member,''' and your access to these accounts is for oversight. There are sometimes accusations of fraud, embezzlement, or theft and your ability to go over transaction histories of every crew member gives you the power to hunt down nefarious accounting. You should never take money out of a crew member’s personal account without permission or proof that they got that money nefariously. You do not need a warrant to check financial accounts yourself since you are the manager of the accounts for this shift. This does mean on green alert Security needs a warrant to get a copy of a crew member’s bank statement, however.
To make sure you're doing your job as efficiently as possible, be sure to leave a [[Paperwork|papertrail]]. You never know when some gumshoe might come asking about who got medical access this shift! So, be sure to stock up on your stamps and ink. Cargo has a Bureaucracy Crate you can order from your PDA (which will buy it from the Service Budget), and this crate will have just about everything you need for paperwork. Besides your stamp with your job on it (Be sure to keep that sucker safe).


== The Reassignment: A Way of Life ==
== Efficient Efficiently Efficient ==
Your other job is reassigning people when they come to your desk with one or more access requests. Make sure that he or she has a good, justified reason to want a job change. A [[Chef]] who suddenly wants to become a scientist is a good example of someone who should be heavily scrutinized. When in doubt, check their employment records.
=== Checking It All Out ===
Background checks are a requirement to almost every request that's made out of you. After all, you don't want a former [[Prisoner|terrorist]] gaining access to ordnance, do you? For background checks, you'll be checking out their general records and security records. Look for discrepancies in these, as well as flat out requests to block Cannibal #2 from the morgue. We need those bodies!


Feel free to deny someone's transfer request if you get a poor explanation as to how someone suddenly came into possession of his or her sudden inter-department knowledge (My uncle was in a war/I read it in a book/I just know, are all pretty bad reasons). Alternatively, set them up with a subservient, or assistant position, until they've proven that they can do the job correctly. Custom assignment titles are useful for this! Try to be a lot more lenient in giving someone cadet or apprentice roles.
But, all in all it will be up to you to determine if someone will get their access fulfilled or not. Try your best to make the right decision. And, if you made the wrong decision? No you didn't! Because you're the goddamn H to the O to the P.


If a department has no heads of staff you can fill in as the supervising head of staff when filling out a reassignment form. Just stamp and sign it to have it on record that you made a judgement call in the reassignment. Any later arriving heads of staff may appreciate your foresight.
=== Their Right to Bare Arms ===
Weapons permits are about as straight forward as you could imagine; there's only a few requirements!


=== You're Hired, Welcome Aboard ===
* The captain sets the price, and their availability, if the captain wants them to be a thousand, and not allowed for assistants, that's just how it'll be for that shift.
If someone's job transfer request isn't completely ridiculous then it's time for you to do some background checks. Make sure the crew member knows what they're (going to be) doing inside of his or her new department. Once you've determined someone is a potential candidate for a job transfer, it's a good idea to grab one of the reassignment or promotion forms from the request console. It's generally encouraged to fill out the form for the individual. This lets you ensure the form is filled out correctly and has the additional benefit of making the requesting employee like you more, since no one likes paperwork! Keeping a record of all of the access changes you give out is key to keeping everyone else informed about what you're doing and keeping you out of  the [[Security_Officer#The_Brig|brig]].
* Permits by default require a filled out [[Records Template|<big>security record</big>]], the captain can overrule this if they want on an individual basis.
 
* While not required, it's a good idea to inform the HoS, and the persons relevant department head (including yourself) when someone is issued a permit!
Here comes the hard part. Now that you have a filled out form, you should get it signed and stamped by an appropriate Chain of Command. Usually, this involves getting the department head's attention in one way or another, be it talking to them over the radio or sending your man to the department itself. Again, keeping a record of a department head's consent on file or via comms (which are recorded via the blackbox) is usually one of the best ways to prove that your access change wasn't completely illegal. The shorthand version of this process would be to inform the head of staff in question about the transfer over the Command radio channel and get quick consent from there, and stamping and signing yourself with their consent.
 
Finally ask the man for his Identification Card so that you can officially give them the requested job title and access. Unless someone would like a specific job title, make sure to use the generic job titles near the top of the screen so that [[Security Officer|Security]] can identify that person much more easily with their fancy SecHUDs. If someone has a custom job title it might be a good idea to give them a copy of the reassignment form to carry as proof they aren't up to no good.
 
=== You're Suspended, Get Out ===
As well as handing out job transfers, it's also well within your authority to [[Command_Policy#Demotion_Guidelines_-_OOC_and_IC|demote people and take those jobs away]].


If someone falls asleep on the job or messes something up, you are well within your rights to demote them to a lower position with direct permission from the appropriate head of staff. [[Command_Policy#Demotion_Guidelines_-_OOC_and_IC|Demoting a head of staff]], however, is something that should not be done without the [[Captain]]'s consent or majority decision from all heads of staff.
=== Lemme In! ===
Next to weapons permits, your next most requested thing will be access changes and job changes. Now, access and job changes are quite easy to give out. You make sure the ID card has the appropriate trim, and then you use your ID console to add or remove access (you can quickly change access by using a layout provided by the ID's trim in the ID console). Feel free to give someone a fancy new titles while you're at it! (Except Command, they don't get fancy new titles)


Occasionally, a head of staff will request that a crew member be demoted for varying reasons. All heads of staff are authorized to demote members of their own departments, so long as [[Command_Policy#Demotion_Guidelines_-_OOC_and_IC|circumstances meet the Demotion Guidelines]] and the necessary demotion form is filled out for that crew member. A Head of Personnel is expected to assist in processing these demotions from other departments without impeding this process - any dispute over the validity of a demotion outside the Head of Personnel's own departments should be handled in review after the fact, ideally overseen by a [[Captain|Captain]]. A head of staff cannot remove a crew member from the station entirely, and only has power to demote the crew members in his or her own department.
You should always be doing a background check before giving someone access to somewhere. And if they're wanting access or a job to a department you don't head, ask the current Head if they should happen. If the Head is missing, then it's up to your best judgement if they should get that or not.


=== In Case of Emergency, Break Glass ===
Sometimes people need access to certain departments in an emergency, and the AI isn't up to the task of opening doors for people. Feel free to hand out emergency access to people such as [[Security Officer|Security Officers]] if the situation calls for it. Once the crisis has been averted, however, make sure to call them all back so you can revert them to their standard access. [[Research Director|A number]] [[Head of Security|of people]] really do not like it when crew members go walking into their department for no real reason just because they have access to it. '''Handing out unapproved and unjustifiable access is one of the fastest ways to get you demoted, especially to non NT departments such as Supply and Security'''.


== The Five Points of Human Resources Management ==
== The Five Points of Human Resources Management ==
Line 87: Line 67:


It is traditional to rescue Ian if the station has to be evacuated.
It is traditional to rescue Ian if the station has to be evacuated.
== Links to Other Departments ==
Your job as head of personnel is to make sure all the necessary roles are filled. Check the crew manifest--is there a researcher who will want materials, but no miner to supply them? A cook, but no gardener? Three surgeons, but no chemist? If there's a gap in the chain of production, everything will slow down, and it's your job to fill those gaps. Whether you transfer someone from one job to another, or just give someone enough access to fill in for an empty role when it's needed, make sure the person you've put in the job is qualified to do it. If it's a gap in Service, your employees tend to appreciate you personally stepping in to help them. This can be working as a botanist for the chef, or being a temporary chef and/or bartender when you have little else to do and the areas are empty.


== Roleplaying Tips ==
== Roleplaying Tips ==

Revision as of 05:33, 27 March 2025

SERVICE

Head of Personnel

Alternate Titles: Crew Supervisor, Employment Officer, Executive Officer
Superiors: Captain
Difficulty: Medium
Guides: Chain of Command, Guide to Paperwork, Paperwork Templates
Access: Full access to all civil and supply departments, Weapon Permit, Morgue, Security Office, Brig, Research Division, Medbay, Engineering, Construction Area, Maintenance, EVA, AI Upload, Bridge, Vault, Gateway, HoP locker, Personal Lockers, Full ID console access.
Duties: Altering access on ID cards, manage civil and service departments, being Ian's bodyguard, running the station when the captain dies
Minimum requirements: Get to your desk within a minute's notice and make sure the station is working efficiently.

SERVICE

Department head:
Head of Personnel
Service roles
Guides

You are the Head of Personnel. You are the one on the left. The one on the right is a dog. You are not a dog (probably). Your main responsibility is to handle the personnel of the station, whether that be by assigning the jobless with jobs, changing someone's job, or handing out weapons permits. Your end goal is to make sure the station is working efficiently.

Bare minimum requirements: Don't give out all-access to everyone. Do background checks before giving someone a weapons permit. Don't abandon your post.

Head of Personnel Expectations

  • Coordinate with the other Heads to see which department is lacking and where.
  • Do background checks before giving someone access/a job/a weapons permit.
  • Be moderate with the amount of access you give out.
  • Have a bare minimum knowledge of Corporate Regulations in case there's no Consultant or Lawyer.
Command Policy

As a member of command, you are held to a higher roleplay standard. As such, instances of LRP and violations of the character guidelines will be treated more severely.

General guidelines for all command positions are as follows:

  • You should be competent with your department and aware of its relevant policy.
  • Command equipment and clothing is to only be given as necessitated.
  • Access should not be given out for frivolous reasons.
  • Do not change your job title outside of the titles provided.
  • Access changes are not to be used to promote players to veteran-only roles.
  • Command characters should have filled out records. See here for examples.

Who Can Demote?

  • All heads can demote subordinates within their own department. In the absence of a Head of Staff, the Captain may demote a member of the department.
  • The captain has the power to demote a head.

Acting Captain

  • For information regarding the acting Captain position, check the Captain job page.

Who Even Are You?

You are the Human Resources coordinator for the station. Everything that deals with the personnel, you should put your two cents in about. Did someone get demoted? Were there steps that could've been done to prevent the demotion (training, letter of injunctions, etc.)? You are here to listen to people's complaints and find a way to fix them. You're also here to sign papers and make sure every Head has their stamp on hand. Unless someone stole it.

One thing, while it's common for other sectors to have the Head of Personnel as the second in command to the Captain, that's not true in the Nova Sector. But, you still have a chance to take over ACO if the current captain is indisposed (not there), or dead. Be sure you know what all an ACO needs to do, in order to make sure the station stays safe and efficient.

To make sure you're doing your job as efficiently as possible, be sure to leave a papertrail. You never know when some gumshoe might come asking about who got medical access this shift! So, be sure to stock up on your stamps and ink. Cargo has a Bureaucracy Crate you can order from your PDA (which will buy it from the Service Budget), and this crate will have just about everything you need for paperwork. Besides your stamp with your job on it (Be sure to keep that sucker safe).

Efficient Efficiently Efficient

Checking It All Out

Background checks are a requirement to almost every request that's made out of you. After all, you don't want a former terrorist gaining access to ordnance, do you? For background checks, you'll be checking out their general records and security records. Look for discrepancies in these, as well as flat out requests to block Cannibal #2 from the morgue. We need those bodies!

But, all in all it will be up to you to determine if someone will get their access fulfilled or not. Try your best to make the right decision. And, if you made the wrong decision? No you didn't! Because you're the goddamn H to the O to the P.

Their Right to Bare Arms

Weapons permits are about as straight forward as you could imagine; there's only a few requirements!

  • The captain sets the price, and their availability, if the captain wants them to be a thousand, and not allowed for assistants, that's just how it'll be for that shift.
  • Permits by default require a filled out security record, the captain can overrule this if they want on an individual basis.
  • While not required, it's a good idea to inform the HoS, and the persons relevant department head (including yourself) when someone is issued a permit!

Lemme In!

Next to weapons permits, your next most requested thing will be access changes and job changes. Now, access and job changes are quite easy to give out. You make sure the ID card has the appropriate trim, and then you use your ID console to add or remove access (you can quickly change access by using a layout provided by the ID's trim in the ID console). Feel free to give someone a fancy new titles while you're at it! (Except Command, they don't get fancy new titles)

You should always be doing a background check before giving someone access to somewhere. And if they're wanting access or a job to a department you don't head, ask the current Head if they should happen. If the Head is missing, then it's up to your best judgement if they should get that or not.


The Five Points of Human Resources Management

The Head of Personnel can be a rather varied job. He can savor the prestige or feel shackled to the ID computer. If you find yourself wearing teal, make the most of it by doing your job correctly.

  1. Support the Captain. Be sure to work as a team to lead the crew. Earn this trust by making frequent use of command chat (:c) and deferring to him on matters of great importance like assigning new heads or calling the shuttle. You do not outrank the other heads, but you have the unique position of being able to assign people. You are the face of the Human Resources Department, so make sure you are good leadership material.
  2. Uphold the Rights of Crewmen. Security often commits excesses and the Captain is either dead or personally involved in a case. In these situations, remember to consider every side of the story before making a decision and try to follow Corporate Regulations, and get support Internal Affairs when they investigate. In the absence of a Lawyer or Internal Affairs agent, you may be asked to help resolve legal issues.
  3. Follow the Principle of Least Privilege. When assigning new access levels or creating new jobs, ask yourself just how much access is really needed to perform the task. If a hardworking engineer wants EVA access, consider if he really needs access, or just for you to open the door for him while he gets a suit. If the Chaplain is being proactive about finding bodies but often needs people to open doors, maybe the risk of giving him more access is less than gain from increasing his effectiveness. Decisions like these keep the station more secure and cuts down on the number of accidental arrests made by Security for assumed trespassing. Remember to write their increased access or privileged items on a form and give it a good stamping so the Janitor will be able to show why he's mopping the Medbay floors.
  4. Talk to the Crew. The Captain is often too busy dealing with who knows what. The Head of Security is usually trying to keep his department in check. The Research Director is on fire, the Chief Medical Officer is up to his elbows injured people, and the Chief Engineer is trying to keep everyone warm and breathing in a vacuum. You're really the only Head able to take time and listen to the crew. Invite crewmen to talk to you when there are conflicts. Defuse the interpersonal and interdepartmental problems you discover during these conversations, and prevent grievances from becoming grief. Advocate on behalf of the beaten to security, and generally reduce the frequency and intensity of mutinies.
  5. Manage your Department First. While technically you can demote everyone who's ID you seize to Assistant, managing civilian workers not under another head is your immediate responsibility. Keeping janitors on task, directing the Chef to throw a pizza party, and getting the records up to date are the first thing to do after assigning job and access changes. Demoting bad Security Officers or stepping in for an absent department head also falls on your desk, but going into other departments to micromanage in front of their head is both bad form and likely to make you reviled. Always clear a demotion with their department head, or ideally, have all the heads aware they can send troublesome employees your way to be sent to the mining base. This lets you focus on your immediate underlings and avoid stepping on toes.

Ian

Ian, who starts in your office, is a dog that keeps you company. You can pet him or just pull him around for fun. Please try to be sensible about him.

It is traditional to rescue Ian if the station has to be evacuated.

Roleplaying Tips

  • You should have good knowledge of the command regulations.
  • As an example, you could play as a subservient right hand man to the Captain, or a devious power hungry maniac, only serving to further your own career goals. Remember, whatever you choose, try to enjoy it, and try not to ruin the round for other people.
  • You may have access to it, but you are not Security. Chasing and arresting criminals should be left to the likes of Security Officers and possibly the Head of Security. Your armor and weapon are for your protection only and do not give you the right to chase after criminals. If you should happen across a crime, pulling your weapon may hinder more than help. In addition, some departments may get upset and try to push trespassing charges on you if you enter secure areas without approval. Just because you have access doesn't mean that you can be there.
  • You can use the Guide to Paperwork if you want to make your own forms, or use the Example Paperwork page.


Jobs on Nova Sector Station
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