Hierarchy

Disambiguation of Staff Ranks and Obligations, explanation of Titles on the Discord.

See Staff and Staff Operations Policy for more information.

Staff Hierarchy

Community Staff

These are your general Staff. Most Staff positions are captured by this description.

Head Admin

These individuals control the entire show. Functions as a Council.

Staff Overseer

Directs Staff Operations and Crew Integrity.

Policy Head

Develops and polishes Server Rules and Policy. Ensures their correct application.

Development Overseer

Controls code development and issue management, express oversight of Maintenance Staff.

Staff Manager

Senior Staff Specialists

• Primary point of contact for day-to-day Staff Operations.
• Assists Head Admins with Community Management. Provides council for the Head Admins.
• Typically specialized for specific facets of Server Administration, such as:
  • Mediations
  • Discord Moderation
  • Access Request Management
  • Staff Training & Management
  • Technical Writing.

Administrator

Senior Staff. Provides an additional point of contact for Game Assistants needing a judgement call. Assists Staff Manager+ with SOP enforcement and Staff Management.

Frontliners for Events. Assists Staff and moderates Game Assistant administrative behavior.

Game Assistant

Standard Staff. First line for Tickets, Prayers, OpFors, and day-to-day Player/Staff interactions. Mediates issues between players. Enforces Server Rules and Policy. Observes for and reports long-term concerns with Game / Crew Integrity.

Trial Staff

The greenmins. These are people who are onboarding for a Standard Staff position. Responsible for learning SOP and Staff Culture, identifying issues with the New Staff process. Trial Staff typically hold this rank for ~1 month.

Discord Staff

Head Admins

See 'Community Staff/Head Admin'.

Head Chat Moderator

Held by a Staff Manager. Outranks all other Staff Managers and lower Community Staff on Discord related matters.

All Community Staff, by Rank

See above for a breakdown of Community Staff. Standard Hierarchy applies here.

Chat Moderator

Reports directly to the Head Chat Moderator.

Responsible for handling Discord Server affairs, mediating as necessary in public channels, identifying problematic individuals, and applying action against Crew breaking Server or Discord rules.

Maintenance Staff

Maintenance Staff are a Standalone branch of Server Administration. They do not report directly to Community Staff, only to the Development Overseer.

Development Overseer

See Community Staff/Development Overseer. Lead Game Designer. Code storyboarding, delegation of dev work, and grand reviewer of Pull Requests.

Sysadmin

Development Specialists.

Maintainer

Official Developers for Nova Sector.