Staff Policy - Revision history

Moonridden: /* Nova Sector Noting Culture */

2026-07-06T13:46:07Z

Nova Sector Noting Culture

← Older revision		Revision as of 13:46, 6 July 2026
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	* First time offenses (on most policy types) that we judge were performed in ignorance and in good faith for the roleplay environment are typically logged as a Secret Note. You were spoken with, the presiding admin confirmed you understood the policy, we log a note that the conversation happened.		* First time offenses (on most policy types) that we judge were performed in ignorance and in good faith for the roleplay environment are typically logged as a Secret Note. You were spoken with, the presiding admin confirmed you understood the policy, we log a note that the conversation happened.
	* Repeat offenses is where you will receive Standard Notes, or Bans.		* Repeat offenses is where you will receive Standard Notes, or Bans.
	* Any notes applied to a Player with the [[Nova_Stars\|Nova Star rank]] '''must''' be reported in the [https://discord.com/channels/1171566433923239977/1172988507518672906 Nova Stars Issues discord channel].
	* Serious offenses at any time, especially those found to be in Bad Faith, will skip steps in the note / ban severity scale.		* Serious offenses at any time, especially those found to be in Bad Faith, will skip steps in the note / ban severity scale.
	** Violations of ~~Rule 11, for example, typically start with bans~~.		** Violations of ERP Policy should always be treated harshly.

	===== On Noting Culture =====		===== On Noting Culture =====

Moonridden: /* Staff Core */ refines file upload policy

2026-06-28T15:12:50Z

Staff Core: refines file upload policy

← Older revision		Revision as of 15:12, 28 June 2026
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	# When in doubt, ask a superior for help.		# When in doubt, ask a superior for help.
	# On the Discord, you must have your CKEY presented first before anything else.		# On the Discord, you must have your CKEY presented first before anything else.
	# Do not upload or process any files, except for Map files that you have tested locally, into the Game Server without C3+ or Sysadmin approval.		# Do not upload or process any files, except for Audio or Map files that you have tested locally, into the Game Server without C3+ or Sysadmin approval.

	=== Staff Optics ===		=== Staff Optics ===

Moonridden: /* Policy - Staff Core */ Adds a line forbidding lower staff from importing files without first getting the file approved by senior staff.

2026-05-26T21:16:36Z

Policy - Staff Core: Adds a line forbidding lower staff from importing files without first getting the file approved by senior staff.

← Older revision		Revision as of 21:16, 26 May 2026
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	=== Staff Core ===		=== Staff Core ===
	~~Support, mentor, and correct the Community.~~

	Assist the Community and Staff Projects with your personal abilities.		# Support, mentor, and correct the Community.
			# Assist the Community and Staff Projects with your personal abilities.
	Enforce our Rules, or inform someone that will. If you see something, say something.		# Enforce our Rules, or inform someone that will. If you see something, say something.
			# Use the power afforded to you in a way that benefits the experiences of others.
	Use the power afforded to you in a way that benefits the experiences of others.		# The privacy and right to consent of other Crew is paramount.
			# When in doubt, ask a superior for help.
	The privacy and right to consent of other Crew is paramount.		# On the Discord, you must have your CKEY presented first before anything else.
			# Do not upload or process any files, except for Map files that you have tested locally, into the Game Server without C3+ or Sysadmin approval.
	When in doubt, ask a superior for help.

	On the Discord, you must have your CKEY presented first before anything else.

	=== Staff Optics ===		=== Staff Optics ===
	~~Be mindful of your position, the power of your words, and possible interpretation of your actions.~~

	~~Be respectful in everything that you do. Remember that anything can be taken out of context.~~

	~~If you cannot meaningfully handle an issue, document it or inform someone that can.~~

	Avoid official business that you have personal connections with. If you must, disclose your bias.		# Be mindful of your position, the power of your words, and possible interpretation of your actions.
			# Be respectful in everything that you do. Remember that anything can be taken out of context.
			# If you cannot meaningfully handle an issue, document it or inform someone that can.
			# Avoid official business that you have personal connections with. If you must, disclose your bias.

	== Staff Class Allowances ==		== Staff Class Allowances ==

Moonridden: small staff policy visual cleanup, no functional changes

2026-05-26T00:17:20Z

small staff policy visual cleanup, no functional changes

← Older revision		Revision as of 00:17, 26 May 2026
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	=== Class 3 ===		=== Class 3 ===
	Blank check on the Game Server. Class 3's answer only to each other and the Overseers on what they can and cannot do with their powers on the Game Server. On Discord or other platforms, they have the right to make necessary calls in times of need. They must otherwise respect each others Role, and particularly the domains of Project Managers.		Blank check on the Game Server.

			Class 3's answer only to each other and the Overseers on what they can and cannot do with their powers on the Game Server.

			On Discord or other platforms, they have the right to make necessary calls in times of need.

			They must otherwise respect each others Role, and particularly the domains of Project Managers.

	=== Class 4 ===		=== Class 4 ===
	Blank check. Class 4's answer only to each other on what they can and cannot do with their powers, on any platform, except with respects to each of their specific domains.		Blank check.

			Class 4's answer only to each other on what they can and cannot do with their powers, on any platform, except with respects to each about their specific domains.

	== On the Topic of Notes ==		== On the Topic of Notes ==

Moonridden: expanding note appeals allowances

2026-05-02T09:57:11Z

expanding note appeals allowances

← Older revision		Revision as of 09:57, 2 May 2026
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	* Successful appeal of the underlying punishment or incident		* Successful appeal of the underlying punishment or incident
	* New, verifiable evidence that significantly changes the context of the event		* New, verifiable evidence that significantly changes the context of the event
			* Simply because the Staff don't like the note, for whatever reason

	The following is not considered valid grounds for removal:		The following is not considered valid grounds for removal:

Moonridden: we do note appeals now

2026-04-20T00:25:41Z

we do note appeals now

← Older revision		Revision as of 00:25, 20 April 2026
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	We will do our best to clearly explain how you went wrong, and why we are making this decision.		We will do our best to clearly explain how you went wrong, and why we are making this decision.

			=== Note Appeals ===
			Nova Sector allows for note removal under the following criteria:

			* Factually incorrect information
			* Notes tied to rules that are no longer in effect
			* Successful appeal of the underlying punishment or incident
			* New, verifiable evidence that significantly changes the context of the event

			The following is not considered valid grounds for removal:

			* Disagreement with note tone
			* Belief that the punishment was “too harsh” (appeal the action, not the note)
			* Personal disagreement with the rule itself
			* Third-party disagreement (e.g., “others think it was fine”) without evidence
			* Misremembering events without supporting evidence

	=== Ban Appeals ===		=== Ban Appeals ===

Moonridden: turns out we arent assholes

2026-04-20T00:15:01Z

turns out we arent assholes

← Older revision		Revision as of 00:15, 20 April 2026
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	=== Ban Appeals ===		=== Ban Appeals ===
	~~Nova Sector offers Ban Appeals for~~ any ban ~~with a remaining duration of a week~~ or ~~longer~~.		Bans may be appealed at any time. If you have been told you have a community ban or quality control (QC) ban, you should not attempt to appeal via Staff's direct messages. Follow the Appeals process on our Discord.

	~~We will not consider appeals for bans shorter than this duration~~.

	Game Assistants and all higher ranked staff are allowed access to the Ban Appeals process, for commentary and conversation. They are expected to follow the current guidance found within the Ban Appeals channel.		Game Assistants and all higher ranked staff are allowed access to the Ban Appeals process, for commentary and conversation. They are expected to follow the current guidance found within the Ban Appeals channel.

	Staff are reminded to hold core Staff Policy in mind when engaging with this process.		Staff are reminded to hold core Staff Policy in mind when engaging with this process.

Moonridden: Adds Ban Appeals section for Game Assistants and higher. Moves things about.

2026-04-19T23:15:53Z

Adds Ban Appeals section for Game Assistants and higher. Moves things about.

@@ Line 175: / Line 175: @@
 Positive Notes are typically Standard Notes.
-==== Bans ====
+==== Positive Notes ====
 These types of punishments come in two varieties. Modular, or Soft Bans, and Server Bans.
@@ Line 201: / Line 224: @@
 We will do our best to clearly explain how you went wrong, and why we are making this decision.
-==== Secret Notes ====
+=== Ban Appeals ===
-They do exist. We do use them. If we are manually tracking information about your play performance and you have not been approached by Staff then 9/10 times we do not yet consider the behavior something that needs correction.
+Nova Sector offers Ban Appeals for any ban with a remaining duration of a week or longer.
-Potentially problematic behavior, situations where a report was made but we did not find an issue, or seeing if there is a trend in behavior that only trip certain lines of policy when done over an extended period of time are all reasons why we might keep a secret note. We also Secret Note about completely innocuous information, a selection of which is listed above. There are even Positive Secret Notes.
+We will not consider appeals for bans shorter than this duration.
-Secret Notes exist to make the task of Server Administration easier for Staff. We do not use Secret Notes to discredit players in private. We would punish Staff for doing so.
+Game Assistants and all higher ranked staff are allowed access to the Ban Appeals process, for commentary and conversation. They are expected to follow the current guidance found within the Ban Appeals channel.
-Notes that contain data about other Players, CKeys, or Discord IDs will be Secret Notes.
+Staff are reminded to hold core Staff Policy in mind when engaging with this process.

GreytideSkye: /* Staff Hierarchy */ can't blame mediawiki for a lack of newline on this one

2026-01-02T01:42:01Z

Staff Hierarchy: can't blame mediawiki for a lack of newline on this one

← Older revision		Revision as of 01:42, 2 January 2026
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	Assists with specific facets or features within Nova, such as Access Requests and Chat Moderation, and non-policy related tickets as their skills allow. Project Assistants follow their own unique applications. All PA's are first trained as Game Assistants		Assists with specific facets or features within Nova, such as Access Requests and Chat Moderation, and non-policy related tickets as their skills allow. Project Assistants follow their own unique applications. All PA's are first trained as Game Assistants
	\|'''Event Assistant'''Handles IC Interactions between Staff and Crew. Prepares and assists with large scale events.		\|'''Event Assistant'''

			Handles IC Interactions between Staff and Crew. Prepares and assists with large scale events.
	\|'''Game Assistant'''		\|'''Game Assistant'''

GreytideSkye: /* Nova Sector Noting Culture */ Moon's gonna see this change and cry. The latter half of the line had been changed already!!

2025-12-07T00:37:32Z

Nova Sector Noting Culture: Moon's gonna see this change and cry. The latter half of the line had been changed already!!

← Older revision		Revision as of 00:37, 7 December 2025
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	* First time offenses (on most policy types) that we judge were performed in ignorance and in good faith for the roleplay environment are typically logged as a Secret Note. You were spoken with, the presiding admin confirmed you understood the policy, we log a note that the conversation happened.		* First time offenses (on most policy types) that we judge were performed in ignorance and in good faith for the roleplay environment are typically logged as a Secret Note. You were spoken with, the presiding admin confirmed you understood the policy, we log a note that the conversation happened.
	* Repeat offenses is where you will receive Standard Notes, or Bans.		* Repeat offenses is where you will receive Standard Notes, or Bans.
	* Any notes applied to a Player with the ~~Veteran~~ rank '''must''' be reported in the Nova Stars Issues ~~thread on the Staff Forum~~.		* Any notes applied to a Player with the [[Nova_Stars\|Nova Star rank]] '''must''' be reported in the [https://discord.com/channels/1171566433923239977/1172988507518672906 Nova Stars Issues discord channel].
	* Serious offenses at any time, especially those found to be in Bad Faith, will skip steps in the note / ban severity scale.		* Serious offenses at any time, especially those found to be in Bad Faith, will skip steps in the note / ban severity scale.
	** Violations of Rule 11, for example, typically start with bans.		** Violations of Rule 11, for example, typically start with bans.