Staff Policy - Revision history

Moonridden: expanding note appeals allowances

2026-05-02T09:57:11Z

expanding note appeals allowances

← Older revision		Revision as of 09:57, 2 May 2026
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	* Successful appeal of the underlying punishment or incident		* Successful appeal of the underlying punishment or incident
	* New, verifiable evidence that significantly changes the context of the event		* New, verifiable evidence that significantly changes the context of the event
			* Simply because the Staff don't like the note, for whatever reason

	The following is not considered valid grounds for removal:		The following is not considered valid grounds for removal:

Moonridden: we do note appeals now

2026-04-20T00:25:41Z

we do note appeals now

← Older revision		Revision as of 00:25, 20 April 2026
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	We will do our best to clearly explain how you went wrong, and why we are making this decision.		We will do our best to clearly explain how you went wrong, and why we are making this decision.

			=== Note Appeals ===
			Nova Sector allows for note removal under the following criteria:

			* Factually incorrect information
			* Notes tied to rules that are no longer in effect
			* Successful appeal of the underlying punishment or incident
			* New, verifiable evidence that significantly changes the context of the event

			The following is not considered valid grounds for removal:

			* Disagreement with note tone
			* Belief that the punishment was “too harsh” (appeal the action, not the note)
			* Personal disagreement with the rule itself
			* Third-party disagreement (e.g., “others think it was fine”) without evidence
			* Misremembering events without supporting evidence

	=== Ban Appeals ===		=== Ban Appeals ===

Moonridden: turns out we arent assholes

2026-04-20T00:15:01Z

turns out we arent assholes

← Older revision		Revision as of 00:15, 20 April 2026
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	=== Ban Appeals ===		=== Ban Appeals ===
	~~Nova Sector offers Ban Appeals for~~ any ban ~~with a remaining duration of a week~~ or ~~longer~~.		Bans may be appealed at any time. If you have been told you have a community ban or quality control (QC) ban, you should not attempt to appeal via Staff's direct messages. Follow the Appeals process on our Discord.

	~~We will not consider appeals for bans shorter than this duration~~.

	Game Assistants and all higher ranked staff are allowed access to the Ban Appeals process, for commentary and conversation. They are expected to follow the current guidance found within the Ban Appeals channel.		Game Assistants and all higher ranked staff are allowed access to the Ban Appeals process, for commentary and conversation. They are expected to follow the current guidance found within the Ban Appeals channel.

	Staff are reminded to hold core Staff Policy in mind when engaging with this process.		Staff are reminded to hold core Staff Policy in mind when engaging with this process.

Moonridden: Adds Ban Appeals section for Game Assistants and higher. Moves things about.

2026-04-19T23:15:53Z

Adds Ban Appeals section for Game Assistants and higher. Moves things about.

@@ Line 175: / Line 175: @@
 Positive Notes are typically Standard Notes.
-==== Bans ====
+==== Positive Notes ====
 These types of punishments come in two varieties. Modular, or Soft Bans, and Server Bans.
@@ Line 201: / Line 224: @@
 We will do our best to clearly explain how you went wrong, and why we are making this decision.
-==== Secret Notes ====
+=== Ban Appeals ===
-They do exist. We do use them. If we are manually tracking information about your play performance and you have not been approached by Staff then 9/10 times we do not yet consider the behavior something that needs correction.
+Nova Sector offers Ban Appeals for any ban with a remaining duration of a week or longer.
-Potentially problematic behavior, situations where a report was made but we did not find an issue, or seeing if there is a trend in behavior that only trip certain lines of policy when done over an extended period of time are all reasons why we might keep a secret note. We also Secret Note about completely innocuous information, a selection of which is listed above. There are even Positive Secret Notes.
+We will not consider appeals for bans shorter than this duration.
-Secret Notes exist to make the task of Server Administration easier for Staff. We do not use Secret Notes to discredit players in private. We would punish Staff for doing so.
+Game Assistants and all higher ranked staff are allowed access to the Ban Appeals process, for commentary and conversation. They are expected to follow the current guidance found within the Ban Appeals channel.
-Notes that contain data about other Players, CKeys, or Discord IDs will be Secret Notes.
+Staff are reminded to hold core Staff Policy in mind when engaging with this process.

GreytideSkye: /* Staff Hierarchy */ can't blame mediawiki for a lack of newline on this one

2026-01-02T01:42:01Z

Staff Hierarchy: can't blame mediawiki for a lack of newline on this one

← Older revision		Revision as of 01:42, 2 January 2026
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	Assists with specific facets or features within Nova, such as Access Requests and Chat Moderation, and non-policy related tickets as their skills allow. Project Assistants follow their own unique applications. All PA's are first trained as Game Assistants		Assists with specific facets or features within Nova, such as Access Requests and Chat Moderation, and non-policy related tickets as their skills allow. Project Assistants follow their own unique applications. All PA's are first trained as Game Assistants
	\|'''Event Assistant'''Handles IC Interactions between Staff and Crew. Prepares and assists with large scale events.		\|'''Event Assistant'''

			Handles IC Interactions between Staff and Crew. Prepares and assists with large scale events.
	\|'''Game Assistant'''		\|'''Game Assistant'''

GreytideSkye: /* Nova Sector Noting Culture */ Moon's gonna see this change and cry. The latter half of the line had been changed already!!

2025-12-07T00:37:32Z

Nova Sector Noting Culture: Moon's gonna see this change and cry. The latter half of the line had been changed already!!

← Older revision		Revision as of 00:37, 7 December 2025
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	* First time offenses (on most policy types) that we judge were performed in ignorance and in good faith for the roleplay environment are typically logged as a Secret Note. You were spoken with, the presiding admin confirmed you understood the policy, we log a note that the conversation happened.		* First time offenses (on most policy types) that we judge were performed in ignorance and in good faith for the roleplay environment are typically logged as a Secret Note. You were spoken with, the presiding admin confirmed you understood the policy, we log a note that the conversation happened.
	* Repeat offenses is where you will receive Standard Notes, or Bans.		* Repeat offenses is where you will receive Standard Notes, or Bans.
	* Any notes applied to a Player with the ~~Veteran~~ rank '''must''' be reported in the Nova Stars Issues ~~thread on the Staff Forum~~.		* Any notes applied to a Player with the [[Nova_Stars\|Nova Star rank]] '''must''' be reported in the [https://discord.com/channels/1171566433923239977/1172988507518672906 Nova Stars Issues discord channel].
	* Serious offenses at any time, especially those found to be in Bad Faith, will skip steps in the note / ban severity scale.		* Serious offenses at any time, especially those found to be in Bad Faith, will skip steps in the note / ban severity scale.
	** Violations of Rule 11, for example, typically start with bans.		** Violations of Rule 11, for example, typically start with bans.

Moonridden: Moonridden moved page Staff Operations Policy to Staff Policy

2025-11-19T20:17:06Z

Moonridden moved page Staff Operations Policy to Staff Policy

← Older revision	Revision as of 20:17, 19 November 2025
(No difference)

Moonridden: explains staff classes

2025-11-19T20:16:45Z

explains staff classes

← Older revision		Revision as of 20:16, 19 November 2025
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	== Staff Hierarchy ==		== Staff Hierarchy ==
			Staff are grouped into Classes, a shorthand used primarily for internal reference and accessibility in discussion.
	{\| class="wikitable mw-collapsible" style="max-width:50%;"		{\| class="wikitable mw-collapsible" style="max-width:50%;"
	!Staff Class		!Staff Class

Moonridden: I fucking forget a whole fucking section fuck you

2025-11-19T20:15:27Z

I fucking forget a whole fucking section fuck you

← Older revision		Revision as of 20:15, 19 November 2025
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	=== Class 4 ===		=== Class 4 ===
	Blank check. Class 4's answer only to each other on what they can and cannot do with their powers, on any platform, except with respects to each of their specific domains.		Blank check. Class 4's answer only to each other on what they can and cannot do with their powers, on any platform, except with respects to each of their specific domains.

			== On the Topic of Notes ==

			=== The Note System ===
			Within TGCode exists the Player Notes system, which is built to assist server administrators with creating a record of information on players over time.

			This can be accessed with the 'View Admin Remarks' verb in game.

			* This is where you can find any Standard Notes or Bans (counts as a note) that you have accrued.

			There are three note varieties: Bans, Standard Notes, and Secret Notes. We manage a Notes database between the Game Server and Discord for:

			* Keeping track of our interactions with our players
			* Providing positive Standard Notes over particularly good gameplay or performance within events
			* Logging administrative concerns
			* Logging changes of CKeys
			* Logging shared-household players
			* Logging Standard Rulings that are specific to a player

			=== Nova Sector Noting Culture ===

			* First time offenses (on most policy types) that we judge were performed in ignorance and in good faith for the roleplay environment are typically logged as a Secret Note. You were spoken with, the presiding admin confirmed you understood the policy, we log a note that the conversation happened.
			* Repeat offenses is where you will receive Standard Notes, or Bans.
			* Any notes applied to a Player with the Veteran rank '''must''' be reported in the Nova Stars Issues thread on the Staff Forum.
			* Serious offenses at any time, especially those found to be in Bad Faith, will skip steps in the note / ban severity scale.
			** Violations of Rule 11, for example, typically start with bans.

			===== On Noting Culture =====
			Nova Sector is focused on guiding our players towards better roleplay experiences.

			There will be times when players with good intentions make mistakes, and there will be times when the Rules are intentionally ignored or flaunted.

			The way we utilize the Notes system should reflect our goals.

			==== Standard Notes ====
			These are your warnings, your slaps on the wrist. They do not prevent you from playing a job or role.

			They exist as a reminder of notable brushes with policy, and to help Staff establish trends in behavior that may be concerning for Quality Control.

			Positive Notes are typically Standard Notes.

			==== Bans ====
			These types of punishments come in two varieties. Modular, or Soft Bans, and Server Bans.

			Bans are always counted as a High Severity Standard Note.

			* When considering Notes, Bans are black marks.

			Bans can be Temporary or Permanent, which the Staff will decide as a group unless provided directly by Senior Staff.

			==== Soft-Bans ====
			We have the ability to restrict player access to most social and gameplay features. Just to list a few types…

			* Job Bans are given for exceptionally poor behavior, willful negligence, or bad faith behavior when performing the duties of your selected Job.
			* Dead Chat and OOC Bans are typically levied for toxicity directed towards other dead chatters or towards players on the server.
			* Pacification Bans are for long term, excessively violent or combat power gaming players that somehow still contribute to the community when they aren’t being violent
			* LOOC bans are not a kind of ban we apply. LOOC is an important safety tool, and if you can’t be trusted with the safety tools, you can’t be trusted to play the game.

			==== Server Bans ====
			When we apply a Server Ban, we are sending a message.

			Server Bans are for when Staff have decided that the player needs time away from the server to reflect and ideally return with a fresh mindset and approach.

			This can be due to a single egregious policy break, or due to a series of negative remarks on your notes.

			We will do our best to clearly explain how you went wrong, and why we are making this decision.

			==== Secret Notes ====
			They do exist. We do use them. If we are manually tracking information about your play performance and you have not been approached by Staff then 9/10 times we do not yet consider the behavior something that needs correction.

			Potentially problematic behavior, situations where a report was made but we did not find an issue, or seeing if there is a trend in behavior that only trip certain lines of policy when done over an extended period of time are all reasons why we might keep a secret note. We also Secret Note about completely innocuous information, a selection of which is listed above. There are even Positive Secret Notes.

			Secret Notes exist to make the task of Server Administration easier for Staff. We do not use Secret Notes to discredit players in private. We would punish Staff for doing so.

			Notes that contain data about other Players, CKeys, or Discord IDs will be Secret Notes.

			'''''You may request a copy of your Secret Notes. We may restrict your access from Nova Sector services if you do.'''''

			==== Positive Notes ====
			These are typically reward notes and do not confer any specific benefit.

			Staff are discouraged from providing Positive Notes to their friends without getting approval from other Staff.

			Staff are encouraged to provide Positive Notes to players they witnessed:

			* Being particularly good examples of Roleplay Quality
			* Giving good performances assisting with Events
			* Reporting exploits
			* Making, and performing, good OpFors
			* Displaying any other significant positive behavior that Staff wish to recognize and encourage.

Moonridden: poke the format

2025-11-19T20:12:42Z

poke the format

← Older revision		Revision as of 20:12, 19 November 2025
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	==== Writer Credits and Background ====		==== Writer Credits and Background ====
	''The writer(s) jointly provide a statement on the policy.''		''The writer(s) jointly provide a statement on the policy.''

			Staff Policy is something that every server has in some form, from an SOP to guideline. It exists to provide the fundamentals for our volunteers to do their jobs, and it provides Crew with a point of reference.

	'''Writer 1 - Moonridden'''		'''Writer 1 - Moonridden'''